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Department of Community Services
Operations & Programs
Water Treatment Plants
Yukon government provides unincorporated communities with safe, clean drinking water.
Using Water Treatment Plants
Follow these instructions when filling your water tank:- Fill from the top of the tank, not the bottom;
- Only use hard, suction/discharge hoses that reach from the fill point to your tank without touching the ground;
- Don't spill water (if water is spilled, you must sand the area with the sand/salt mixture provided - ice is a safety hazard);
- Close doors on the control boxes and the door to the blue jug fill when you are done, as they can freeze;
- Leave dogs in your vehicle; and
- Make sure your personal storage and hauling tanks are cleaned regularly.
You will also find these instructions posted at your water treatment plant.
Shut Downs
If you've followed all instructions but no water is available, the system has temporarily shut down.
The system automatically shuts down for a number of reasons, including power outages, low chlorine levels or equipment malfunctions. Water will not be available until an operator can address the issue. Please be aware that operators are scheduled to work regular hours from Monday to Friday, 9:00 am to 5:00 pm.
This website will be updated with more information when plants are shut down:
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Water Treatment Plant |
Operational? |
Additional information |
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Army Beach |
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Carcross |
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Deep Creek |
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Judas Creek |
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Keno |
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Mendenhall |
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Old Crow |
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Rock Creek |
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Ross River |
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Tagish |
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Having trouble?
If you are having an issue with the water treatment plant, you can call the after-hours number at 867-334-2319. Please leave a message with your name, phone number, the plant you are calling for, the time and the issue. Someone will call you back.
Water Safety and Testing
Our facilities and water are monitored and tested constantly to ensure safe drinking water.
Samples of raw and treated water are regularly tested for bacteria by Environmental Health Services. A complete chemical and physical analysis are sent to a certified laboratory annually.
If you have any concerns, contact us at Ops-waterprogram@gov.yk.ca.
All water treatment plants have surveillance cameras and alarms to ensure proper use, function and safety. These facilities are for drinking water access only. They should not be used to wash vehicles or animals.
