Department of Community Services

Professional Licensing & Regulatory Affairs

Consumer Protection

By understanding your consumer rights and how to exercise them, many problems and disputes can be avoided. Staff can provide answers to questions and information on your rights and responsibilities as an active consumer in the marketplace.

This information is only a general summary of the Consumer Protection Act [802KB ]. To interpret or apply the legislation, the Act itself should be consulted.

Consumer Protection Act Forms

Tip Sheets

The purpose of these tip sheets is to provide overview information on a specific consumer issue and some recommendations for resolving conflicts you may be experiencing. For additional information, contact the Professional Licensing & Regulatory Affairs Branch at 667-5111.

Publications & Internet Links