Protective Services

Emergency Preparedness


Evacuation is required when life is threatened.

An evacuation order means you need to leave the area immediately. If you don’t evacuate, you can’t expect timely rescue or assistance. The evacuation order will have instructions on where to go but may not have details on the route you should take—be sure your emergency plan includes exit routes from your neighbourhood.  

An evacuation order may be issued without prior warning. However, some situations might allow for advance notice.

An evacuation alert warns that you may need to leave on short notice. When an alert is issued, get ready to leave by gathering your family, emergency kit and necessities for travel. Be ready to go!

Early notification of a possible threat may be given so the public is aware of situations being monitored (such as flood risk). This gives you time to activate your family emergency plan and engage in personal preparedness activities so that you are ready if the situation changes.

If you decide to leave before an evacuation order, let your emergency contacts know your plan. If an evacuation order is issued after you have left, or you were away from home during an emergency, check in with authorities as instructed.

Shelter in place
Sometimes staying where you are during an emergency is the safest thing to do, but “shelter in place” can mean more than just staying indoors. Follow instructions to go inside, lock doors and windows, or eliminate all ways in which hazardous materials can enter the room, such as taping off vents and closing fireplace dampers.